When great service really does matter………choose Arrow

"Yes, we're big enough to get the job done, but small enough to care."

WELCOME TO ARROW

We are incredibly proud to be a key player in the transport and logistics sector and what really matters to us, is our customers. We are a fully owned and operated Australian family business with over 300 employees across three states.  Our commitment to service, combined with being a solutions driven company, we are leading the way with many innovative technologies across the industry.

Since its inception, Arrows’ commitment to service, combined with competitive “Fixed price rates” has seen it grow to be a leader in the transport and logistics sector, offering the very best in transport and logistics services to the import, export and freight forwarding industries in Victoria, NSW and Queensland.  We strive to provide excellent and professional service for all our customers, large or small. We pride ourselves on our flexibility and reliability to ensure your freight is delivered on time.  With our professional and experienced staff on hand to help you, you can rely on Arrow to get your freight to where it needs to be, safely and securely.

It doesn’t matter whether your company is big or small, new or old, we treat all our clients with the same respect and dedication. We work across the country, with service backed by years of knowledge and experience. Being a volume carrier and providing a personalized, on time service we are big enough to get the job done, but small enough to care.

When you choose Arrow, you’ll have the peace of mind that comes from knowing you are in good hands.

 

SERVICES

At Arrow, we provide a full range of transport and distribution options across a broad range of industry segments.  Our wharf cartage services operate across multiple depots, located close to the wharf precincts in VIC, NSW and QLD.

With our large comprehensive fleet of prime movers, trailers and side loaders, we have established ourselves as a nationally recognised brand and a major player in the wharf cartage industry.  

Being the first transport company in Melbourne to introduce Super B combinations and A Doubles to rural areas we are able to assist better and more efficient movement of containers.  Also, developing a purpose designed combination rigid vehicle to service our customers with specific site limitations.  We listen to our customers and aim to create a smooth and efficient service. Arrow strives to be at the forefront of innovation in the container cartage industry.  

We provide flexibility and reliability to meet our customers expectations and requirements.  All our vehicles are mass managed allowing for additional weights to be carried in accordance with NHVR regulations and VicRoads.

Our experienced team of fleet operators will closely monitor each job in order to make sure it remains on track and will keep you, the customer informed every step of the journey. We can tailor a solution to fit your freight needs to ensure that your delivery gets to where it needs to be smoothly and on time.  

 

 

 

Warehousing

Do you have F M C G requirements? Looking for food grade approved facilities? Pick and pack requirements? Well look no further than Arrow.  

With an experienced team that ensures efficiency, accuracy, speed and safety with every item that’s kept under our care. Our state-of-the-art 77G bonded and dairy-accredited warehousing facilities offer importers and exporters an efficient, one-stop solution for the storage and handling of containerised and loose goods. 

Services include 3PL, Pick and Pack, general warehousing and storage.  We can cater to for a number of different pallet size combinations from single to double pallets with racking in our facilities.  We can also store larger pallet stock in our distribution centres. With our state-of-the-art inventory and stock control systems across all facilities, we can provide our customers with clear visibility of stock levels and movements down to inner cartons via online portals, apps, detailed reporting and EDI integration, ensuring product integrity and visibility every step of the way.

By using Arrow, we provide you with an efficient and cost-effective solution to move containerised and loose goods away from the wharf or airport for long or short term storage by utilising our transport service and logistics knowledge.  You can enjoy a streamlined experience with a one-stop solution for warehousing as well as delivery to your customer.

Arrow Distribution - Dairy

Arrow Distribution Centre

When it comes to logistics and CFS, we offer the flexibility and reliability necessary to meet all your needs. We can handle all sizes and gauges of structural steel products from pipe to reels, out of gauge steel, commercial windows, cement sheeting plus break bulk and pack\unpack.    We can transport to depot or direct to customer site.

All our staff are trained in COR and load restraint compliance and have an extensive knowledge and experience in handling in and out along with project management.

With our fully licenced washbay and quarantine facilities catering to the mining, agricultural and commercial sectors, we can handle any and all your specific requirements, whether it’s vehicles, trucks, plant or equipment. 

Our manned depot and 48-hour turnaround time on fumigations and bio security inspections, means Arrow can provide comprehensive services, including washing, fumigation, inspection or even transport from wharf to our yard. Arrow can get the job done.

When