Welcome to Arrow

Let us introduce ourselves. Arrow Transport Logistics & Quarantine Services are a Melbourne based, owned and operated company.  We are experts in the Container transport (Wharf Cartage Services) in Melbourne.

Being the first transport company in Melbourne to introduce Super B combinations and A Doubles to assist better movement of containers, Arrow is at the forefront of innovation in the container cartage industry.  Also, developing a purpose designed combination rigid vehicle to service our customers with specific site limitations.  We listen to our customers and aim to create a smooth and efficient service.

With our large fleet of 40+ trucks and 140+ trailers, we can service your needs.  Specialising in Side-Loader, A-Doubles, Super B’s,  B-Doubles, Standard 20’ and 40’ Skel’s and Prairie Wagons, just to name a few.  We cater for drop trailer deliveries at your customers’ site and we also handle refrigerated deliveries, with 80 on site refer points plus conventional deliveries.  At Arrow we are also equipped to handle over dimensional loads.

We have a purpose built facility specifically designed for container movements and logistics.  With 100 tonne rated concrete, its no dirt floors for us.

With our well trained, customer service staff on hand to handle your enquiries, you can rely on Arrow to get your freight to where it needs to be, safely and securely.

Since its inception, Arrow’s commitment to service combined with competitive “Fixed price rates” has seen it grow to a Top 5 wharf cartage (container transport) carrier through the port of Melbourne.  We are a leader in our field and offer the very best in transport and logistics services to the import, export and freight forwarding industry, both local and interstate.

At Arrow, we strive to provide excellent and professional service for all our customers, large or small. We pride ourselves on our flexibility and reliability to ensure your freight is delivered on time.

Using the latest, state of the art technology and the smart presentation of our fleet, has led our customers and staff to truly believe in the company mantra of “Service Matters”.

 

Transport Services

1st of its kind rigid combo truck. Concept was born in our office.

At Arrow, we provide a full range of transport and distribution options for our customers.  Servicing Importers, exporters, freight forwarders and customs brokers both here and interstate.   Centrally located just 10 km from the Wharf  in Altona North and 5 minutes from the Westgate Freeway providing flexibility and reliability to meet our customers expectations and requirements.

We operate over 3 depots with a combined 15,000 SqM of 100T rated hardstand space.  We have 80 reefer container points to handle your refrigerated deliveries.

We have a large number of sideloaders in our fleet

We can transport and deliver both LCL and FCL containers.

  • Wharf Cartage Sun-Fri (2 shifts per day)
  • 15,000 sqm of 100 tonne rated hardstand
  • Refrigerated Container Deliveries with 80 Refer Container Points on site
  • Drop Trailer Deliveries
  • Side loader deliveries
  • LCL & FCL cartage
  • NVHR Approved
  • Heavy Haulage (over dimensional loads)up to 120 Tonne
  • On site workshop
  • 24 hour on site security & surveillance

Technology

In Truck Technology

The ability for our clients to know what is happening with their deliveries plays a vital role within Arrow.  Using the latest technology in our fleet and with our systems, we aim to provide our customers with the most up to date information regarding their deliveries.

  • On-Line Gateway, with full tracking capabilities
  • EDI interface with clients, with invoicing capabilities
  • On-line live feeds via Ipad to truck
  • GPS fitted to all vehicles, with Geo-Fence technology

 


Fleet

We have a fleet of over 40+ trucks and 100+ trailers giving us the ability to tailor a delivery solution for your freight.

  • We have  Super B’s, A-doubles,  B doubles,  side-loaders, drop decks, retractable skels, rigids, flat tops, tautliners and our custom designed combo rigid vehicle suitable for tight access customer sites
  • All vehicles are mass managed allowing additional weights to be carried in
    accordance with Vic Roads regulations
  • On site steam clean facility, all trucks immaculately presented at all times
  • All trucks less than 5 years old and are Euro 4 & 5 compliant

We operate two reach stacker forklifts over two shifts to maximise our ability to get your freight where it needs be.

Our outstanding service and flexibility has allowed us to become one of the top 5 wharf cartage carriers in Melbourne.

Our company mantra of Service Matters, is held close to all our hearts here at Arrow.

Whether the job is large or small, near or far, service really does matter and exemplary customer service is what we all strive for.

Warehousing & Logistics

Storage
Arrow Warehouse Altona North

We are a customs bonded, dairy accredited and quarantine approved depot, allowing us to cater for all your needs.

We can pack and unpack containers on site catering for palletised or loose cargo.   Arrow are a leader in the handling of all types of steel products and small to large machinery items. We also handle vehicles and boats and can also assist with any quarantine requirements on site being a quarantined approved depot.

Arrow provides flexible warehousing options to suit our customers.  With on site security and surveillance, we look after your goods as we understand their value to you.

Whether you require short or long term storage, we can cater for your needs.  We have a dedicated logistics team ready to handle your requirements.

With our state of the art Warehouse Management System, stock can be viewed on-line and in real time, with stock scanned in and out of our warehouse providing 100% stock accuracy. We can receive our instructions direct from your system.

We can unload any item large or small, safely and securely
  • 18,000 SqM of warehouse space including racking and WMS
  • Container unpacks (Import 20’ & 40’ FCL’s)
  • Container pack (Exports 20’ & 40’ FCLs)
  • 77G Underbond Facility
  • Dairy Export Accredited
  • General Warehousing & Distribution – Shrink Wrap & Palletisation
  • Project Management
  • 24 hour on site security & surveillance

DAFF\AQIS

We are fully licensed and accredited and can accept, clean and clear vehicles, trucks, plant and equipment.  We provide comprehensive washing services for the mining, agricultural and commercial sectors.  With our fixed price cleaning solution, including transport from wharf to yard, Arrow continues to provide expert quarantine services.

  •  Full DAFF Services QAP V2537 (1.3)
  • Tailgates
  • Fumigation & Verification
  • Full Time Operators On Site
  • Prompt Turnaround

Thinking of importing a boat?  We can help you with all AQIS related items to ensure the process is smooth and hassle free.

We can clean your most precious items

Customs & Dairy

Dairy Accredited

Our state of the art 77G bonded and dairy accredited warehousing facility in Melbourne offers importers an efficient and cost-effective solution to move containerised and loose goods away from the wharf or airport for long or short term storage by utilising our transport service and logistics knowledge, you can enjoy a streamlined experience with a one-stop solution for warehousing as well as delivery to your customer.

We can tailor a solution to fit your freight needs to ensure that your delivery gets to where it needs to be smoothly and on time.